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Thread: Quake live network XMPP / port 5222

  1. #11
    *ThePotential
    Guest
    Has this been solved yet at all? cuz this SAME thing jsut started happening to me liek yesterday...

  2. #12
    *Xardcore
    Guest
    this is getting sick.id cares only who have premium accounts.if u not u might just hang it up.pay them cash and they will fix it for u.this is SUX!!!!!!
    im just wondering.how much people need to reply here before they solved the problem?!
    Last edited by Xardcore; 10-17-2010 at 01:49 PM.

  3. #13
    Junior Member DRILL is on a distinguished road
    Join Date
    Aug 2010
    Posts
    3
    I have similiar issue with xmpp server. I have sometimes lag and then it reconnect all my chat. Look below.

    I reported this bug to ID team.

    Hello,

    Thank you for contacting the QUAKE LIVE Support Team.
    This error usually means that you are having difficulties staying connected to the xmpp server. Please send us a trace route report. To do this, please use this instructions:

    For Windows 2000/XP:

    - Click Start and then Run
    - Type CMD and press Enter
    - In the command window, type tracert xmpp.quakelive.com > C:\tracert.txt and press the Enter key. A file will be created on your C: drive called tracert.txt that contains your trace route information.
    - Type exit and press the Enter key to close the command window.

    For Windows Vista:

    - Click Start and in the "Start Search" field type CMD.
    - The search should find the cmd.exe program. Please right click on that program and select "Run as Administrator" to load up the command window.
    - In the command window, type tracert xmpp.quakelive.com > C:\tracert.txt and press the Enter key. A file will be created on your C: drive called tracert.txt that contains your trace route information.
    - Type exit and press the Enter key to close the command window.

    Additionally please ensure that your firewall or router isn't blocking the website communication.

    The QUAKE LIVE Tech Support Team
    Ordus
    after instructions, you can see problem is somehwere on us server think :

    Tracing route to xmpp.quakelive.com [64.127.102.228]
    over a maximum of 30 hops:

    1 - SECRET :P
    2 9 ms 9 ms 9 ms st-static-bckb-146.213-81-233.telecom.sk [213.81.233.146]
    3 10 ms 9 ms 9 ms st-static-bckb-45.213-81-235.telecom.sk [213.81.235.45]
    4 10 ms 10 ms 10 ms dupdevs-static-13.213-81-253.telecom.sk [213.81.253.13]
    5 11 ms 11 ms 11 ms 212.73.203.33
    6 11 ms 11 ms 11 ms ae-11-11.car1.Vienna1.Level3.net [4.69.135.29]
    7 22 ms 23 ms 22 ms ae-6-6.ebr1.Frankfurt1.Level3.net [4.69.135.34]
    8 23 ms 35 ms 36 ms ae-61-61.csw1.Frankfurt1.Level3.net [4.69.140.2]
    9 23 ms 23 ms 23 ms ae-62-62.ebr2.Frankfurt1.Level3.net [4.69.140.17]
    10 113 ms 112 ms 113 ms ae-43-43.ebr2.Washington1.Level3.net [4.69.137.58]
    11 116 ms 116 ms 116 ms ae-3-3.ebr1.NewYork2.Level3.net [4.69.132.90]
    12 117 ms 117 ms 118 ms ae-1-100.ebr2.NewYork2.Level3.net [4.69.135.254]
    13 118 ms 117 ms 117 ms ae-6-6.ebr2.NewYork1.Level3.net [4.69.141.21]
    14 189 ms 197 ms 198 ms ae-2-2.ebr4.SanJose1.Level3.net [4.69.135.185]
    15 * * 195 ms ae-94-94.csw4.SanJose1.Level3.net [4.69.134.254]
    16 186 ms 197 ms 198 ms ae-92-92.ebr2.SanJose1.Level3.net [4.69.134.221]
    17 186 ms 186 ms 186 ms ae-1-6.bar2.SanFrancisco1.Level3.net [4.69.140.153]
    18 186 ms 187 ms 186 ms ae-0-11.bar1.SanFrancisco1.Level3.net [4.69.140.145]
    19 323 ms 214 ms 215 ms ae-4-4.car1.SanFrancisco1.Level3.net [4.69.133.149]
    20 186 ms 186 ms 186 ms GLOBAL-NETO.car1.SanFrancisco1.Level3.net [4.53.128.54]
    21 188 ms 188 ms 188 ms dvb-01.te-2-1.sfo1.gni.com [64.127.96.18]
    22 * * * Request timed out.
    23 * * * Request timed out.
    24 * * * Request timed out.
    25 * * * Request timed out.
    26 * * * Request timed out.
    27 * * * Request timed out.
    28 * * * Request timed out.
    29 * * * Request timed out.
    30 * * * Request timed out.

    Trace complete.
    And finish result from ID

    Hello,

    Thank you very much for taking the time to submit these trace routes to us! It is because of players like you that we can find out about such circumstances very quickly, which in turn results in a faster resolution.

    We are already aware of the cause of this issue and are currently working to resolve it. While we are unable to provide an estimate for when this resolution will be available we do hope to be able to implemented it soon.

    Thank you again for your report and your understanding in this matter.

  4. #14
    Junior Member he4rt is on a distinguished road
    Join Date
    Aug 2010
    Posts
    3
    Target Name: xmpp.quakelive.com
    Date/Time: 2010-11-04 19:38:15 to 2010-11-04 19:38:34

    Hop Sent Err PL% Min Max Avg Host Name / [IP]
    1 SECRET :P
    2 14 0 0,0 0 1 0 ns1.net.brewet.pl [91.196.12.1]
    3 14 0 0,0 1 11 4 host89251331.3s.pl [89.25.133.1]
    4 14 0 0,0 2 15 7 do-brewet.3s.pl [89.25.159.229]
    5 14 0 0,0 9 22 13 war-b1-link.telia.net [213.248.86.229]
    6 14 0 0,0 25 63 30 hbg-bb1-link.telia.net [80.91.249.151]
    7 1 0 0,0 39 39 39 ldn-bb2-link.telia.net [80.91.250.151]
    8 6 0 0,0 119 126 123 ash-bb1-link.telia.net [80.91.251.209]
    9 5 0 0,0 118 125 121 level3-113898-ash-bb1.telia.net [213.248.88.86]
    10 7 0 0,0 116 129 122 vlan89.csw3.Washington1.Level3.net [4.68.17.190]
    11 5 0 0,0 116 126 119 ae-62-62.ebr2.Washington1.Level3.net [4.69.134.145]
    12 13 0 0,0 116 127 120 ae-3-3.ebr1.NewYork2.Level3.net [4.69.132.90]
    13 13 0 0,0 113 127 117 ae-1-100.ebr2.NewYork2.Level3.net [4.69.135.254]
    14 13 0 0,0 114 123 118 ae-6-6.ebr2.NewYork1.Level3.net [4.69.141.21]
    15 13 0 0,0 187 204 194 ae-2-2.ebr4.SanJose1.Level3.net [4.69.135.185]
    16 13 0 0,0 186 203 193 ae-74-74.csw2.SanJose1.Level3.net [4.69.134.246]
    17 13 0 0,0 186 206 193 ae-72-72.ebr2.SanJose1.Level3.net [4.69.134.213]
    18 13 0 0,0 186 208 191 ae-1-6.bar2.SanFrancisco1.Level3.net [4.69.140.153]
    19 13 0 0,0 185 198 189 ae-0-11.bar1.SanFrancisco1.Level3.net [4.69.140.145]
    20 13 0 0,0 186 195 190 ae-4-4.car1.SanFrancisco1.Level3.net [4.69.133.149]
    21 13 0 0,0 186 615 227 GLOBAL-NETO.car1.SanFrancisco1.Level3.net [4.53.128.54]
    22 13 0 0,0 185 196 188 dvb-01.te-2-1.sfo1.gni.com [64.127.96.18]

    Destination not reached in 35 hops
    Target Name: xmpp.quakelive.com
    IP: 64.127.102.228
    Date/Time: 2010-11-04 19:42:41 to 2010-11-04 19:43:02

    Hop Sent Err PL% Min Max Avg Host Name / [IP]
    1 SECRET :P
    2 16 0 0,0 0 1 0 ns1.net.brewet.pl [91.196.12.1]
    3 16 0 0,0 1 7 2 host89251331.3s.pl [89.25.133.1]
    4 16 0 0,0 3 7 4 do-brewet.3s.pl [89.25.159.229]
    5 16 0 0,0 9 27 14 war-b1-link.telia.net [213.248.86.229]
    6 16 0 0,0 25 116 43 hbg-bb1-link.telia.net [80.91.249.151]
    7 2 0 0,0 40 46 43 ldn-bb2-link.telia.net [80.91.247.45]
    8 7 0 0,0 118 129 122 ash-bb1-link.telia.net [213.248.65.210]
    9 5 0 0,0 117 129 121 level3-ic-139081-ash-bb1.c.telia.net [213.248.81.118]
    10 10 0 0,0 120 140 127 vlan89.csw3.Washington1.Level3.net [4.68.17.190]
    11 4 0 0,0 114 128 122 ae-72-72.ebr2.Washington1.Level3.net [4.69.134.149]
    12 16 0 0,0 116 128 120 ae-3-3.ebr1.NewYork2.Level3.net [4.69.132.90]
    13 16 0 0,0 113 126 116 ae-1-100.ebr2.NewYork2.Level3.net [4.69.135.254]
    14 16 0 0,0 114 123 117 ae-6-6.ebr2.NewYork1.Level3.net [4.69.141.21]
    15 15 0 0,0 192 452 217 ae-2-2.ebr4.SanJose1.Level3.net [4.69.135.185]
    16 15 1 6,7 193 219 201 ae-74-74.csw2.SanJose1.Level3.net [4.69.134.246]
    17 15 1 6,7 190 209 200 ae-72-72.ebr2.SanJose1.Level3.net [4.69.134.213]
    18 15 1 6,7 187 224 199 ae-1-6.bar2.SanFrancisco1.Level3.net [4.69.140.153]
    19 15 1 6,7 192 210 197 ae-0-11.bar1.SanFrancisco1.Level3.net [4.69.140.145]
    20 15 0 0,0 191 617 244 ae-4-4.car1.SanFrancisco1.Level3.net [4.69.133.149]
    21 15 1 6,7 191 613 228 GLOBAL-NETO.car1.SanFrancisco1.Level3.net [4.53.128.54]
    22 15 1 6,7 189 208 195 dvb-01.te-2-1.sfo1.gni.com [64.127.96.18]

    Destination not reached in 35 hops
    Last edited by he4rt; 11-04-2010 at 01:44 PM.

  5. #15
    *Xepbl4
    Guest
    Hello, such problem at me the same, tried on 5 different PC, a network different. Help!

    1 4294967293 ms 4294967293 ms 4294967293 ms my.router [192.168.1.1]
    2 4294967293 ms 4294967293 ms 4294967293 ms 95.171.4.1
    3 308 ms 315 ms 326 ms 10.0.0.10
    4 361 ms 388 ms 385 ms virthost.unibit.ru [95.171.0.10]
    5 339 ms 345 ms 345 ms m9-gw2-vlan337.msk.anders.ru [81.91.179.229]
    6 414 ms 415 ms 334 ms tc-gw2-te3-3.sto.anders.ru [81.91.177.118]
    7 429 ms * 336 ms anc-gw2-te4-3.fra.anders.ru [81.91.177.222]
    8 431 ms 415 ms 404 ms 212.162.24.1
    9 277 ms 294 ms 305 ms vlan69.csw1.Frankfurt1.Level3.net [4.68.23.62]
    10 314 ms 315 ms 346 ms ae-62-62.ebr2.Frankfurt1.Level3.net [4.69.140.17
    ]
    11 514 ms 505 ms 514 ms ae-43-43.ebr2.Washington1.Level3.net [4.69.137.5
    8]
    12 368 ms 395 ms 434 ms ae-3-3.ebr1.NewYork2.Level3.net [4.69.132.90]
    13 498 ms 484 ms * ae-1-100.ebr2.NewYork2.Level3.net [4.69.135.254]

    14 494 ms 513 ms 515 ms ae-6-6.ebr2.NewYork1.Level3.net [4.69.141.21]
    15 469 ms 448 ms 457 ms ae-2-2.ebr4.SanJose1.Level3.net [4.69.135.185]
    16 551 ms 575 ms 585 ms ae-74-74.csw2.SanJose1.Level3.net [4.69.134.246]

    17 529 ms 524 ms 559 ms ae-72-72.ebr2.SanJose1.Level3.net [4.69.134.213]

    18 632 ms 564 ms 514 ms ae-1-6.bar2.SanFrancisco1.Level3.net [4.69.140.1
    53]
    19 597 ms 495 ms 445 ms ae-0-11.bar1.SanFrancisco1.Level3.net [4.69.140.
    145]
    20 * * * Превышен интервал ожидания для запроса.
    21 576 ms 608 ms 594 ms GLOBAL-NETO.car1.SanFrancisco1.Level3.net [4.53.
    128.54]
    22 377 ms 405 ms 414 ms dvb-01.te-2-1.sfo1.gni.com [64.127.96.18]
    23 * * * Превышен интервал ожидания для запроса.
    24 * * * Превышен интервал ожидания для запроса.
    25 * * * Превышен интервал ожидания для запроса.
    26 * * * Превышен интервал ожидания для запроса.
    27 * * * Превышен интервал ожидания для запроса.
    28 * * * Превышен интервал ожидания для запроса.
    29 * * * Превышен интервал ожидания для запроса.
    30 * * * Превышен интервал ожидания для запроса.

  6. #16
    Banned Tacho66 is an unknown quantity at this point
    Join Date
    Aug 2010
    Posts
    41
    Quote Originally Posted by EiBmoZ View Post
    i tried that program, nothing running on port 5222
    restarted pc, modem, and my switch, still can't connect
    turned off my firewall, still no go
    never had this problem on the beta
    Same to me, I never had this problem before. ***?.

  7. #17
    Junior Member StaticSys is on a distinguished road
    Join Date
    Aug 2010
    Posts
    6
    Just received:
    We're sorry, but it appears you are having problems connecting to the QUAKE LIVE network. If you are behind a firewall you must make sure that it permits the following connection:

    Protocol: TCP
    Host: xmpp.quakelive.com
    Port: 5222

    Contact your network administrator for further instructions, or visit the QUAKE LIVE forums to look for help.

    Click reload to try again or click here to log out.

    However after clicking reload, everything loaded fine. I connect to multiple other xmpp servers just fine.
    As a side note, why can't we connect our chat program(Pidgin) to the xmpp.quakelive.com?

  8. #18
    *Kayd
    Guest
    I really don't think its useside because its happening to too may people.
    Just let ID fix their ****

  9. #19
    *hypersapiens
    Guest
    Im also getting this all the time...

    Lately I cant play 2 out of 3 times I try to. Either xmpp crap, or the site just doesnt load, or mismatched user state...

    Are these just "standard user" features or does ID simply not want my money?

  10. #20
    *markopo
    Guest
    ive this same problem but that was 30 min ago, now live matches i have from USA not from Central Europe and standing on connecting to your match , waiting for connection for choosen game, strange

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