Quake live network XMPP / port 5222

[Yakumo]

• Get TCPVIEW from sysinternals ( http://technet.microsoft.com/en-us/s.../bb897437.aspx ) and use this to see if something is actually running on port 5222 already, if so, evaluate what it is and decide if you need to remove it.
• If not, restart PC, Router, Modem and then see.
• It could just be a temporary problem with your ISP, or the quakelive servers.
• ZoneAllarm commonly causes this problem, open port 5222 in ZoneAllarm or try a different product instead.
• check you can resolve xmpp.quakelive.com by attempting to ping it ( ping xmpp.quakelive.com in a command prompt) ask others to confirm the IP is the same. If not have you altreed your "hosts" file? remove any quakelive entries from it.

[EiBmoZ]

i tried that program, nothing running on port 5222
restarted pc, modem, and my switch, still can't connect
turned off my firewall, still no go
never had this problem on the beta

[*pat_bateman]

Please look@ http://www.quakelive.com/forum/showt...firewall-proxy

[EiBmoZ]

XMPP Connection Failure


We're sorry, but it appears you are having problems connecting to the QUAKE LIVE network. If you are behind a firewall you must make sure that it permits the following connection:

Protocol: TCP
Host: xmpp.quakelive.com
Port: 5222

Contact your network administrator for further instructions, or Click Here to look for help.

here is my traceroute generated with pingplotter standard:

Host Information
1, -------------- ,10.89.64.1
2,d226-4-253.home.cgocable.net,24.226.4.253
3, -------------- ,67.69.228.5
4,core2-hamilton14_GE1-0-0_960.net.bell.ca,64.230.134.125
5,core4-toronto47_pos0-3-0-0.net.bell.ca,64.230.131.229
6,NEWCORE2-CHICAGOCP_so3-0-0-0.net.bell.ca,64.230.186.118
7,BX4-CHICAGODT_POS12-0.net.bell.ca,64.230.186.238
8,ge5-0-9d0.cir1.chicago2-il.us.xo.net,206.111.3.185
9,vb2000d1.rar3.chicago-il.us.xo.net,207.88.13.2
10,te-4-1-0.rar3.denver-co.us.xo.net,207.88.12.22
11,te-3-0-0.rar3.sanjose-ca.us.xo.net,207.88.12.58
12,ae0d0.mcr1.fremont-ca.us.xo.net,216.156.0.138
13, -------------- ,216.55.28.22
14,dvb-01.vl1000.sfo1.gni.com,64.127.96.214
15,,-
--- Destination not reached in selected sample set ---

even tried plugging my modem straight into my computer, still can't get a ping out of xmpp.quakelive.com
i never had any problems connecting during the beta
it's been a full week like this i've tried everything nothing on this forum has helped and you guys not responding doesn't help either
and i refused to play threw a proxy server.
and don't tell me it's my firewall b/c all i use on this box is windows firewall and it's off.
an there is nothing running on my comp that's using port 5222.
and there are no quakelive entries in my hosts file
i've played quake since q2, bought all your products if you guys don't respond with some advice and/or fix this ** you are going to lose a loyal 10year+ customer.

[Internalsi]

I did the ping and it shows me i got 100% lost of packages how can i fix it, i got 15 mbit conn

Pinging xmpp.quakelive.com [64.127.102.228] with 32 bytes of
Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 64.127.102.228:
    Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

[*Bonebaker]

i have the same as Internalsi when pinging... smb HELP!

[EiBmoZ]

welp doesn't seem like anyone living in the city of Windsor Ontario Canada can ping xmpp.quakelive.com so maybe you guys might want to look into this sometime in the nere future

[Nico]

i have same problem - cant connect, cant ping and tracert.. I can play from another computer from my office, but not from my computer
i tried tcpview - no programs on 5222 port
what i see in tcpview:

- system process tcp localport 4010 (or other) remoteaddress:xmpp.quakelive.com:5222 TIME_WAIT

that's all...

i played month ago, but now can't connect to ql network ((( what to do?.

UPDP: I've solve problem! One crypto program (for crypto securite keys support) did this trouble, after uninstalling - everything is good!
sorry for my english

[*olegk]

Same problem.

Tried turning off windows and router firewalls completely. Turned off all anti-viruses. Tried adding port forwarding for qLive and iexplore.

Nothing works.

My location: NY
ISP: roadrunner

I have no problems with any other programs connecting.

[*TheCyberd3m0n]

same problem here, Can't connect, I've used IE and Firefox, turned of Firewalls (on router too), still can't connect.