Grey/Black Screen as game tries to start

[Yakumo]

If you are suffering a grey screen as the game client tries to load, or the message - GLW_CreateWindow:could not register window class:

This is commonly caused by one or more of the following:

• Incompatible video card
  • QuakeLive requires an OpenGL capable graphics card, please see the System Requirements
• OpenGL ICD crash
  • Please try rebooting your system
• No OpenGL system installed, or corrupted
  • please (re) install graphics drivers from your card manufacturer (eg ATI/Nvidia/Intel) and not from Windows Update as they do not contain the OpenGL ICD.
• Incompatible resolution for current display monitor
• • Please use the website -> game settings to select 640x480, and then try the game, then use the in game menu (press escape) to select the actual resolution you wish to play.
  • If that fails please try website -> Settings -> reset to default
  • If that fails please locate your config files, If you have manually created .cfg files or used /writeconfig autoexec you will have to go through them and remove r_mode and r_displayrefresh settings, or move / remove all .cfg files from that folder, then use the website -> Settings -> reset to default. This is important as a created cfg may be overriding the website setting.

• do you use an intel x3100 card?
  
  If so it happens when aero dies, I don't know of any way to solve it, other than try older drivers, or vista drivers. (I have an x3100 laptop with this problem)
  
  This can be proven by going into windowed mode, and running the win7 troubleshooter (type in troubleshoot in the start menu) and choosing 'display aero desktop effects' when run it will force aero to restart and you will be able to see the game until it drops out again.
  
  Or in an admin level command prompt:
  
  

  net stop uxsms
  net start uxsms

  Or If you want to try intel vista drivers I would go back to win7 ones whenever they release a new version (it's been nearly a year, I'm sure they will at some point)

[xxguestxx]

If everything was working fine for everyone before this latest release...then what is it that you have changed?...why would video cards be incompatible now when they were working beforehand? I dont see any real change to the graphics enough to justify cards becoming incompatible all of a sudden...

[*seeohtee]

Firefox 3.6.8 on Ubuntu 10.04, integrated Intel graphics, QL crashes the browser often on startup.

If it were a driver incompatibility, how come a) it worked fine before the update b) after crashing a few times, once I'm in it works fine w/o any risk of crashing again after map reloads, etc.

I don't think it's the fresh browser load, either, as firefox is opening all the same tabs after restarting. very odd and annoying. the 15s ad is bad enough, but 15s + crash + rinse and repeat a few times before starting is pretty obnoxious.

[Yakumo]

I've heard reports that something to do with some of the adverts is causing pre game crashes on some linux systems atm :/

[UbuntuDeath]

my browser crashes after the advert - haven't been able to play since update - Ubuntu Lucid Lynx 10.4

[xanddd]

None of this works for me my game was 100% fine before. ever since update I get this problem. Why do you suggest that its my graphics card all of a sudden? everything worked just fine its obviously something with the update. I also dont apreciate you closing my thread especially since this crap doesnt even work for me.

[*logicalvoid]

Same problem. Firefox crashes right after the map, players, etc. load. Had no problems before the system update.

[*seeohtee]

I've heard reports that something to do with some of the adverts is causing pre game crashes on some linux systems atm :/

Bummer. If I start firefox from a console, once I connect to quakelive.com it pipes back

seeohtee@OfficeDesktop:/media$ firefox
LoadPlugin: failed to initialize shared library /home/seeohtee/.mozilla/firefox/g2s4pp1h.default/extensions/quakeliveplugin@idsoftware.com/plugins/npquakelive.x64.so [/home/seeohtee/.mozilla/firefox/g2s4pp1h.default/extensions/quakeliveplugin@idsoftware.com/plugins/npquakelive.x64.so: wrong ELF class: ELFCLASS64]
NOTE: child process received `Goodbye', closing down
LoadPlugin: failed to initialize shared library /home/seeohtee/.mozilla/firefox/g2s4pp1h.default/extensions/quakeliveplugin@idsoftware.com/plugins/npquakelive.x64.so [/home/seeohtee/.mozilla/firefox/g2s4pp1h.default/extensions/quakeliveplugin@idsoftware.com/plugins/npquakelive.x64.so: wrong ELF class: ELFCLASS64]

It looks like the 64 bit plugin is trying to load and failing? Not sure if that's a problem on its own, but odd that it seems to have installed both.

I pick a game and click, don't see anything until the ad is done, then once it's done it crashes, and at the console I get

###!!! ABORT: X_ChangePointerControl: BadValue (integer parameter out of range for operation); 4 requests ago: file nsX11ErrorHandler.cpp, line 182
UNKNOWN [/usr/lib/firefox-3.6.8/libxul.so +0x001EB206]
UNKNOWN [/usr/lib/libbonoboui-2.so.0 +0x00020D34]
_XError+0x00000109 [/usr/lib/libX11.so.6 +0x0003B299]
UNKNOWN [/usr/lib/libX11.so.6 +0x0004192F]
_XEventsQueued+0x00000056 [/usr/lib/libX11.so.6 +0x00042356]
XPending+0x00000068 [/usr/lib/libX11.so.6 +0x0002AA68]
UNKNOWN [/home/seeohtee/.quakelive/quakelive/home/baseq3/quakelive.i386.so +0x000E989E]
UNKNOWN [/home/seeohtee/.quakelive/quakelive/home/baseq3/quakelive.i386.so +0x000FC066]
UNKNOWN [/home/seeohtee/.quakelive/quakelive/home/baseq3/quakelive.i386.so +0x00089351]
UNKNOWN [/home/seeohtee/.quakelive/quakelive/home/baseq3/quakelive.i386.so +0x00089B0B]
UNKNOWN [/home/seeohtee/.quakelive/quakelive/home/baseq3/quakelive.i386.so +0x00122B1A]
UNKNOWN [/home/seeohtee/.quakelive/quakelive/home/baseq3/quakelive.i386.so +0x00062672]
UNKNOWN [/home/seeohtee/.quakelive/quakelive/home/baseq3/cgamei386.so +0x0003D58B]
UNKNOWN [/home/seeohtee/.quakelive/quakelive/home/baseq3/quakelive.i386.so +0x00061963]
UNKNOWN [/home/seeohtee/.quakelive/quakelive/home/baseq3/quakelive.i386.so +0x00077244]
UNKNOWN [/home/seeohtee/.quakelive/quakelive/home/baseq3/quakelive.i386.so +0x000774AC]
UNKNOWN [/home/seeohtee/.quakelive/quakelive/home/baseq3/quakelive.i386.so +0x00074545]
UNKNOWN [/home/seeohtee/.quakelive/quakelive/home/baseq3/quakelive.i386.so +0x0008A7A1]
UNKNOWN [/home/seeohtee/.quakelive/quakelive/home/baseq3/quakelive.i386.so +0x000FBE51]
coreMain+0x00000074 [/home/seeohtee/.quakelive/quakelive/home/baseq3/quakelive.i386.so +0x000FE294]
UNKNOWN [/home/seeohtee/.mozilla/firefox/g2s4pp1h.default/extensions/quakeliveplugin@idsoftware.com/plugins/npquakelive.i386.so +0x0002C55C]
UNKNOWN [/lib/tls/i686/cmov/libpthread.so.0 +0x0000596E]
Aborted

Is this an X11 mouse issue? Maybe a bug introduced in making the ad clickable or letting it take mouse control then passing it to the game?

[hthurr]

I never had this issue prior to the update, so what is different? I have a GeForce 9600 GSO (9 series).. Now when I join in full-screen, the browser blinks (it will turn a gray color) and the task-bar starts showing, and I can't click on the game to play It'll happen every day, a few times... Then it mysteriously will start working again after I close QL out a few times and keep attempting to join games in full-screen mode.

[*Agitator11]

I never had this issue prior to the update, so what is different? I have a GeForce 9600 GSO (9 series).. Now when I join in full-screen, the browser blinks (it will turn a gray color) and the task-bar starts showing, and I can't click on the game to play It'll happen every day, a few times... Then it mysteriously will start working again after I close QL out a few times and keep attempting to join games in full-screen mode.

Same here. This happens in both IE and Firefox. I'm running a GeForce 250 and Vista 64-bit. Also, in IE, I will hear the game, but the game window never launches.