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Thread: Problem with updating QuakeLive (error 2738 / registry access)

  1. #1
    *penzijoner
    Guest

    Problem with updating QuakeLive (error 2738 / registry access)

    when i try to install it, i get this error
    http://i38.tinypic.com/21o121.jpg

    can anyone help :/

    i have windows 7 x64

  2. #2
    Senior Member Salamatiqus is on a distinguished road Salamatiqus's Avatar
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    Have you tried to update QL with administrative rights?

  3. #3
    *penzijoner
    Guest
    ive tried that logged as an admin ;/

  4. #4
    *TrickTrack
    Guest
    I am getting error code 2738
    This is so crap, never had any problems during beta stage; now its alpha and i cant install/uninstall the plugin.
    I cant even uninstall the old plugin; same error message; 2738

  5. #5
    *m4fakill
    Guest
    Same here >

  6. #6
    *Bannick
    Guest
    I have the same error code 2738 trying to update in Firefox. Before that error, I get a warning that parts can't be installed as Firefox is running...... of course it's running! I tried opening the installer with FF closed but that didn't work either.

  7. #7
    *Bannick
    Guest
    LOL, no tech support unless I upgrade to premium........ I'm hardly going to pay for that while I can't play because of the update problem. Chicken and egg guys, why would I pay for something before it's working!

  8. #8
    *Bannick
    Guest
    The only thing I've changed since the last time I played was that I ran a disc cleanup. Since posting this, I downloaded Google Chrome to see if that would help but the update that automatically downloads is the one for Firefox and I get the same errors.

  9. #9
    Senior Member SmuvMoney is on a distinguished road
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    (Borrowing from a similar post I just wrote)

    The error code 2738 usually means that vbscript.dll is not registered correctly. Try the following if you are using Vista or Win7:

    - In the Start Menu, navigate to the Command Prompt under All Programs -> Accessories. However, do not click on it yet.

    - Right click on it and select Run as administrator.

    - In the command prompt, enter the following for 32-bit windows:

    cd %WINDIR%\system32
    regsvr32 vbscript.dll

    - For 64-bit windows, enter the following:

    cd %WINDIR%\syswow64
    regsvr32 vbscript.dll

    - If you get a dialog indicating success, then rerun/redownload the MSI by using "Save Target As..." . You may need to run as administrator by right-clicking on it and selecting the option, but that should not be necessary.

    I hope this helps.

  10. #10
    *RedEyz
    Guest
    looks like i don't have vbscript.dll

    is that even possible? haha.

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