Problem with updating QuakeLive (error 2738 / registry access)

[penzijoner]

when i try to install it, i get this error
http://i38.tinypic.com/21o121.jpg

can anyone help :/

i have windows 7 x64

[Salamatiqus]

Have you tried to update QL with administrative rights?

[penzijoner]

ive tried that logged as an admin ;/

[TrickTrack]

I am getting error code 2738
This is so crap, never had any problems during beta stage; now its alpha and i cant install/uninstall the plugin.
I cant even uninstall the old plugin; same error message; 2738

[*m4fakill]

Same here >

[*Bannick]

I have the same error code 2738 trying to update in Firefox. Before that error, I get a warning that parts can't be installed as Firefox is running...... of course it's running! I tried opening the installer with FF closed but that didn't work either.

[*Bannick]

LOL, no tech support unless I upgrade to premium........ I'm hardly going to pay for that while I can't play because of the update problem. Chicken and egg guys, why would I pay for something before it's working!

[*Bannick]

The only thing I've changed since the last time I played was that I ran a disc cleanup. Since posting this, I downloaded Google Chrome to see if that would help but the update that automatically downloads is the one for Firefox and I get the same errors.

[SmuvMoney]

(Borrowing from a similar post I just wrote)

The error code 2738 usually means that vbscript.dll is not registered correctly. Try the following if you are using Vista or Win7:

- In the Start Menu, navigate to the Command Prompt under All Programs -> Accessories. However, do not click on it yet.

- Right click on it and select Run as administrator.

- In the command prompt, enter the following for 32-bit windows:

cd %WINDIR%\system32
regsvr32 vbscript.dll

- For 64-bit windows, enter the following:

cd %WINDIR%\syswow64
regsvr32 vbscript.dll

- If you get a dialog indicating success, then rerun/redownload the MSI by using "Save Target As..." . You may need to run as administrator by right-clicking on it and selecting the option, but that should not be necessary.

I hope this helps.

[*RedEyz]

looks like i don't have vbscript.dll

is that even possible? haha.