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Thread: Support Back Online

  1. #1
    Web Programmer sponge will become famous soon enough sponge will become famous soon enough sponge's Avatar
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    Support Back Online

    Support tickets and the support@quakelive.com address are now accepting support requests again. Thank you for your patience.

  2. #2
    *Warlock_09
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    Quote Originally Posted by sponge View Post
    Support tickets and the support@quakelive.com address are now accepting support requests again. Thank you for your patience.
    Eehh... ok?

  3. #3
    Member ephix1a is an unknown quantity at this point ephix1a's Avatar
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    yaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa aaaaaaaaaaaaaaaaaaaaay,,

  4. #4
    Senior Member pikaluva13 will become famous soon enough pikaluva13's Avatar
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    I hope the update went well and that everything will work smoothly now
    (Half tempted to send a fake support ticket just to test it, but I won't)

  5. #5
    Junior Member cooke is on a distinguished road
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    Tried to write to support (was waiting for 2 days), nothing worked :\

  6. #6
    Senior Member pikaluva13 will become famous soon enough pikaluva13's Avatar
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    Quote Originally Posted by cooke View Post
    Tried to write to support (was waiting for 2 days), nothing worked :\
    Just for future reference, Support doesn't work on the weekends regardless. However, on the main page as well as another Site News thread, it showed that the email was down for the weekend as well.

  7. #7
    Web Programmer sponge will become famous soon enough sponge will become famous soon enough sponge's Avatar
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    Quote Originally Posted by cooke View Post
    Tried to write to support (was waiting for 2 days), nothing worked :\
    As mentioned in the downtime post, you'll likely have to re-submit your ticket as there's no guarantee that it would've been delivered successfully.

  8. #8
    Junior Member cooke is on a distinguished road
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    I mean I was waiting for support to get online and tried to send request today (about half an hour ago). But all I get is "404 page not found" error. (trying to attach demo)

  9. #9
    Senior Member pikaluva13 will become famous soon enough pikaluva13's Avatar
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    Quote Originally Posted by cooke View Post
    I mean I was waiting for support to get online and tried to send request today (about half an hour ago). But all I get is "404 page not found" error. (trying to attach demo)
    I can confirm this. While I didn't get a 404 page error not found message, I got this. However, when I just sent in a fake Support ticket without a demo, it went right through (and I immediately got the automessage)

  10. #10
    *Bodyshop
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    btw: why there is no German-speaking Support offered?

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