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Thread: Quake Live plugin always crashes

  1. #1
    *Xerh
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    Quake Live plugin always crashes

    Hey everyone, here's my problem : i've not been playing quake live since a very long time and I created a new account cause I somehow lost my old one for some unknown reason, but I don't care about it. So I installed the plugin and all that again (since I changed my PC in the period when I was not playing the game anymore), and whenever I try to start a game online or in paractice mode it says me that the quake live plugin crashed, and that plugin-container.exe encountered a problem and had to close itself. Now here's the things I tried to do : remove/reinstall firefox, same problem, remove/reinstall the plugin, same problem, on google chrome, same problem, I desactivated the data execution prevention (don't know the exact name of it, my computer is in french, but it sayed me every time that it prevented plugin-container.exe or firefox.exe from running for some stupid security reasons) via the boot.ini file, and still it doesn't work, so at least I know that the problem is not from my web browser (it didn't work on firefox nor google chrome), i doubt that it's coming from my computer so I'm pretty sure it's the plugin's fault, now I need your help to help me fix this, thanks

  2. #2
    Senior Member Yakumo has a spectacular aura about Yakumo has a spectacular aura about Yakumo's Avatar
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    if it was the plugins fault the forum would be full of every user complaining about this.
    need more info, when the plugin crashes it should have an option for more details, click that and paste here what it says.

  3. #3
    *Xerh
    Guest
    Well, not really, here is what I see when it crashes :

    http://img706.imageshack.us/img706/6118/crash1gm.jpg

    (it basically says that plugin-container.exe had an issue and had to close, i click on do not send)

    http://img4.imageshack.us/img4/3870/crash2i.jpg

    I click on reload and it reloads the quake live page with this window :

    http://img14.imageshack.us/img14/8299/crash3bs.jpg

  4. #4
    Senior Member Yakumo has a spectacular aura about Yakumo has a spectacular aura about Yakumo's Avatar
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    try the cliquez ici link

  5. #5
    *Xerh
    Guest
    Sorry I didn't even think of it :x
    So first I have that :

    AppName: plugin-container.exe AppVer: 14.0.1.4577 ModName: unknown
    ModVer: 0.0.0.0 Offset: 0dce0832

    then they kinda explain what this error report is talking about, there's another link, and when I click on it there's a big ass error report that I can't copy paste !! And there's also a line below that I could copy paste who said "Those files are the ones included in the error report : C:\DOCUME~1\MIKAL~1\LOCALS~1\Temp\56c4_appcompat.t xt ".

  6. #6
    Senior Member Yakumo has a spectacular aura about Yakumo has a spectacular aura about Yakumo's Avatar
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    hmm, you say it crashes in chrome too, what does that report say?

  7. #7
    *Xerh
    Guest
    Well on chrome the report says basically the same thing, but the difference is that in this page, the "Automatically collected details about the crash" section is not empty, and this is what's in it :

    QuakeLive Version: 0.1.0.520

    QuakeLive caused an Access Violation (0xc0000005) in module
    C:\Program Files\Mozilla Firefox\plugin-container.exe
    at 001b:00000000.

    2 processor(s), type 586.
    40% memory in use.
    1951 MBytes physical memory.
    1161 MBytes physical memory free.
    3848 MBytes paging file.
    3064 MBytes paging file free.
    2048 MBytes user address space.
    1501 MBytes user address space free.

    Context:
    EDI: 0x0dd95288 ESI: 0x0000000b EAX: 0x0dd7ee18
    EBX: 0x0000000b ECX: 0x0ddd4720 EDX: 0x00000000
    EIP: 0x00000000 EBP: 0x0d77501c SegCs: 0x0000001b
    EFlags: 0x00010202 ESP: 0x0226f8e8 SegSs: 0x00000023

    Stack:
    0x0226f8e8: 0c9444d2 0d77501c 0dd95288 0dd95288 .D...Pw..R...R..
    0x0226f8f8: 0000000b 0d77501c 0dd95368 0d77501c .....Pw.hS...Pw.
    0x0226f908: 00008d40 0226f98c 0d39e85b ffffffff @.....&.[.9.....
    0x0226f918: 0c932611 0dd95288 00000000 0000000b .&...R..........
    0x0226f928: 00000000 00000004 00000000 00000005 ................
    0x0226f938: 0d77501c 0c934293 0d77501c 0dd7b360 .Pw..B...Pw.`...
    0x0226f948: 0c93f7a5 0d77501c 00000004 0d77501c .....Pw......Pw.
    0x0226f958: 00000000 00000001 00000004 0ddd9138 ............8...
    0x0226f968: 0dd196c8 0d863b28 0ddd9138 00000000 ....(;..8.......
    0x0226f978: 0d77501c 0d7f4d80 00000005 0dd7b360 .Pw..M......`...
    0x0226f988: 00000001 0226f9d8 0d39e368 00000000 ......&.h.9.....
    0x0226f998: 0c947374 0d77501c 00000004 0d863b3c ts...Pw.....<;..
    0x0226f9a8: 0226fa54 02f83c24 0000000c 02fc8248 T.&.$<......H...
    0x0226f9b8: 0d863b28 02fc8248 00000001 00000000 (;..H...........
    0x0226f9c8: 00000000 0d77501c 0d863b28 00000000 .....Pw.(;......
    0x0226f9d8: 0226ffdc 0d39e928 00000000 0c9473bf ..&.(.9......s..
    0x0226f9e8: 00000000 02d050b6 00000001 02fc8248 .....P......H...
    0x0226f9f8: 00000000 02fc84a8 02d12e06 03810080 ................
    0x0226fa08: 00000000 00000060 0342b820 02d9d310 ....`... .B.....
    0x0226fa18: 02d8c029 00000001 02d9d329 012222e0 ).......)...."".
    0x0226fa28: 02d9cb56 035f2660 00000004 00000000 V...`&_.........
    0x0226fa38: 78145320 02d9c3f1 0226fa54 00000000 S.x....T.&.....
    0x0226fa48: 0000000b 0226fe78 00000000 74697571 ....x.&.....quit
    0x0226fa58: 0226fa00 7e398bd9 7ffde000 0226fac0 ..&...9~......&.
    0x0226fa68: 7e39885a 0226fa80 7e39882a 00000201 Z.9~..&.*.9~....
    0x0226fa78: 02dc9600 00000000 00000014 00000001 ................
    0x0226fa88: 00000000 00000000 00000010 00000000 ................
    0x0226fa98: ffffffff 00000001 00000000 00000000 ................
    0x0226faa8: 0226fa74 7e3a78e0 0226fbd4 7e3c048f t.&..x:~..&...<~
    0x0226fab8: 7e398830 ffffffff 7e39882a 7e3aa013 0.9~....*.9~..:~
    0x0226fac8: c00000a3 c00000a3 00000000 0226fb04 ..............&.
    0x0226fad8: 7c91f65c 7c91f661 00000000 c00000a3 \..|a..|........
    0x0226fae8: c00000a3 0226fae0 7c91d28a 0226fb78 ......&....|x.&.
    0x0226faf8: 7c91e920 7c91f668 ffffffff 7c91f661 ..|h..|....a..|
    0x0226fb08: 71993cc2 c00000a3 000006cc 0226fb88 .<.q..........&.
    0x0226fb18: 7199332f 71993346 0226fc84 007e5d98 /3.qF3.q..&..]~.
    0x0226fb28: 00000000 0226fbf8 00000001 00000000 ......&.........
    0x0226fb38: 00000020 0226fc40 0226fc34 78134b6c ...@.&.4.&.lK.x
    0x0226fb48: 00000000 c00000a3 00000200 00000004 ................
    0x0226fb58: 000006cc 00000000 0226fb4c 00000000 ........L.&.....
    0x0226fb68: 0226fb78 00000000 7c9200b8 0ded7b40 x.&........|@{..
    0x0226fb78: 0226fc44 7c920041 0ded0748 7c92005d D.&.A..|H...]..|
    0x0226fb88: 80070057 0ded7b48 00010000 0ded78a4 W...H{.......x..
    0x0226fb98: 0ded7b48 0226fbb0 73e623f7 0ded7b54 H{....&..#.sT{..
    0x0226fba8: 0226fc18 0000000c 0226fbc4 73e623d9 ..&.......&..#.s
    0x0226fbb8: 0ded7b54 00000000 0000000c 0226fbdc T{............&.
    0x0226fbc8: 73e6e3bf 0ded7b54 0226fc18 0000000c ...sT{....&.....
    0x0226fbd8: 0ded78a4 0226fbf0 73e6e35d 00000020 .x....&.]..s ...
    0x0226fbe8: 0226fc18 00000000 0226fc00 73e621c9 ..&.......&..!.s
    0x0226fbf8: 00000000 0226fc18 0226fc28 73e6e526 ......&.(.&.&..s
    0x0226fc08: 7c91df4a 0ded0000 7ffde000 0226fca4 J..|..........&.
    0x0226fc18: 7c8095d2 0226fc50 7c8095c0 00017369 ...|P.&....|is..
    0x0226fc28: 00000004 0226fb88 00000540 0226ffdc ......&.@.....&.
    0x0226fc38: 7c91e920 7c920060 ffffffff 7c92005d ..|`..|....]..|
    0x0226fc48: 73e61e45 0ded0000 00000000 0ded7b48 E..s........H{..
    0x0226fc58: 0226fc68 73e6e3ee 0ded7b48 0ded78a4 h.&....sH{...x..
    0x0226fc68: 0226fc78 73e61eb3 00000001 0ded78a4 x.&....s.....x..
    0x0226fc78: 0226fc8c 73e6e60b 0ded7b48 0ded7800 ..&....sH{...x..
    0x0226fc88: 0ded7890 0226fca0 73e6e5be 0ded7800 .x....&....s.x..
    0x0226fc98: 0e138060 0e138060 0226fcc8 73e6e567 `...`.....&.g..s
    0x0226fca8: 0ded7800 0e138060 73e6e593 00000000 .x..`......s....
    0x0226fcb8: 00010000 0e138060 0ded7718 00000000 ....`....w......
    0x0226fcc8: 0226fcec 73e74595 0e138060 00010000 ..&..E.s`.......
    0x0226fcd8: 00000000 00000000 00000000 7c91da2a ............*..|
    0x0226fce8: 7c8024c7 00000540 00000000 0226fd0c .$.|@.........&.
    0x0226fcf8: 73e61e05 00000540 73e6e2bb 00057369 ...s@......sis..
    0x0226fd08: 00057f78 0226fe78 02db1504 0ded7a60 x...x.&.....`z..
    0x0226fd18: 0e138060 00010000 00000000 00000000 `...............
    0x0226fd28: 00000001 00000009 4540027f 00057f78 ..........@Ex...
    0x0226fd38: 00000000 4b1089c3 02d8b2bd 00000000 .......K........
    0x0226fd48: 76ae4e4f 0163d048 0226fe34 02f3d538 ON.vH.c.4.&.8...
    0x0226fd58: 00000000 02dcadcd 00000000 022e5478 ............xT..
    0x0226fd68: 00000000 00000080 781c4824 7c91cffa ........$H.x...|
    0x0226fd78: 00000000 00000022 781c4824 7814e812 ...."...$H.x...x
    0x0226fd88: 7814ecdf 022b0e34 7814e90a 00000022 ...x4.+....x"...
    0x0226fd98: 7814e901 08f42f10 00000000 0163eeb0 ...x./........c.
    0x0226fda8: 00000000 00000781 00000000 0226fd9c ..............&.
    0x0226fdb8: 0226fe14 0226fe14 78138ced 72c9837c ..&...&....x|..r
    0x0226fdc8: 00004a23 022e5478 00000000 00000022 #J..xT......"...
    0x0226fdd8: 0163eeb0 0163eeb0 0163eeb0 7813e5b5 ..c...c...c....x
    0x0226fde8: 0163eed0 78142376 0163eeb0 00000001 ..c.v#.x..c.....
    0x0226fdf8: 035196b8 0226fe18 7e3a9083 0226fe60 ..Q...&...:~`.&.
    0x0226fe08: fffffee6 ffffff2d 76ae4e4f 00004a2c ....-...ON.v,J..
    0x0226fe18: 0226fe28 7e3a90a8 00b7dfe8 0226fe60 (.&...:~....`.&.
    0x0226fe28: 0226fe78 02dc2da4 00170192 0226fe60 x.&..-......`.&.
    0x0226fe38: 76ae4e4f 00004a2c 0226fe78 02dd32d9 ON.v,J..x.&..2..
    0x0226fe48: 0000007d 02d9f1f0 0226fe78 02da03fe }.......x.&.....
    0x0226fe58: 76ae4e4f 00004a2c 00000001 00000000 ON.v,J..........
    0x0226fe68: 00000000 00000000 00000000 00000008 ................
    0x0226fe78: 0226ffa4 02dc5dc6 ffffffff 022b8158 ..&..]......X.+.
    0x0226fe88: 022b8158 445c3a43 6d75636f 73746e65 X.+.C:\Documents
    0x0226fe98: 646e6120 74655320 676e6974 694d5c73 and Settings\Mi
    0x0226fea8: 6ceb616b 7c927c00 7c98e174 7c927c51 ka.l.|.|t..|Q|.|
    0x0226feb8: 015efd3c 022b8158 0000ffff 7ffde000 <.^.X.+.........
    0x0226fec8: 001b5ec0 00000000 02fa08e0 5cea81b1 .^.............\
    0x0226fed8: 001b5ed0 0226ffac 02d00000 00000000 .^....&.........
    0x0226fee8: 0226ff00 0226ff00 00000000 00000049 ..&...&.....I...
    0x0226fef8: 001b5ec0 02dafd00 6f630000 614d6572 .^........coreMa
    0x0226ff08: a6006e69 89baac20 ffdff120 89baadbc in.. ... .......
    0x0226ff18: 804e1c08 89baac90 89baac20 804e1c3e ..N..... ...>.N.
    0x0226ff28: 89baad8c 89baac20 89baac54 8001003b .... ...T...;...
    0x0226ff38: 805861e8 88937020 00007bd2 0226feb8 .aX. p...{....&.
    0x0226ff48: a6268c88 0226ffdc 7c91e920 7c927c58 ..&...&. ..|X|.|
    0x0226ff58: ffffffff 7c927c51 7c927d08 02d00000 ....Q|.|.}.|....
    0x0226ff68: 0226ff98 00000000 0226ffac 00000001 ..&.......&.....
    0x0226ff78: 0226ffa0 022b8158 022b8158 ffffffff ..&.X.+.X.+.....
    0x0226ff88: 02dafd6a 02dafd81 0000005d 022bacc8 j.......].....+.
    0x0226ff98: 022b8158 7c927c51 0226ffec 0226ffec X.+.Q|.|..&...&.
    0x0226ffa8: 0150168e 022b8158 00000008 00200065 ..P.X.+.....e. .
    0x0226ffb8: 7c80b729 022b8158 00000008 00200065 )..|X.+.....e. .
    0x0226ffc8: 022b8158 7ffde000 c0000005 0226ffc0 X.+...........&.
    0x0226ffd8: 0226f50c ffffffff 7c839ad8 7c80b730 ..&........|0..|
    0x0226ffe8: 00000000 00000000 00000000 01501670 ............p.P.
    0x0226fff8: 022b8158 00000000 X.+.....



    SymInit: Symbol-SearchPath: 'C:\Documents and Settings\Mika�l\Application Data\id Software\quakelive\home', symOptions: 8726, UserName: 'Mika�l'
    OS-Version: 5.1.2600 (Service Pack 3) 0x300-0x1
    ================================================== ==================

    0C9444D2 (ig4icd32): (filename not available): (function-name not available)
    0017F9B8 ((module-name not available)): (filename not available): (function-name not available)

  8. #8
    *Xerh
    Guest
    Can someone please help me this problem is really annoying and I can't solve it by myself/can't find any answers on the web.

  9. #9
    Senior Member Flanger is on a distinguished road Flanger's Avatar
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    Maybe you have some kind of proactive defense (Strict Anti-Virus / Internet Security) which doesn't let it run? UAC (User Access Control) may also be the culprit.

  10. #10
    Senior Member Yakumo has a spectacular aura about Yakumo has a spectacular aura about Yakumo's Avatar
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    I suspect it might be "Mika�l\" whatever your user path is, is using a non standard character, that has caused problems before.

    Try creating a new windows user and just called it 'Mika' or something simple, and see if that works. Do please post back if it does so I can try get them to look into it.

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