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Thread: Known Issue: Premium / Pro Subscription Purchase Error (GeoIP Missing)

  1. #51
    Senior Member Lorfa has a spectacular aura about Lorfa has a spectacular aura about Lorfa has a spectacular aura about Lorfa's Avatar
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    Quote Originally Posted by stub View Post
    It occurs before being able to input any information.
    Where does it occur exactly? I'm sorry I have very little info on this bug.

  2. #52
    Senior Member pikaluva13 will become famous soon enough pikaluva13's Avatar
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    Quote Originally Posted by Lorfa View Post
    Where does it occur exactly? I'm sorry I have very little info on this bug.
    I assume that he clicks the "Go Pro" image, then on the page where you choose which subscription you want he clicks on Pro. Then he's got the page where you'd input the credit card info -- this is where the problem is (before he can enter the info)

  3. #53
    Junior Member stub is on a distinguished road
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    Correct.

    I click on go pro on the "frontpage" -> reach the screen where you see what premium/pro offers in benefits -> press go pro/premium again there -> error message.

  4. #54
    Junior Member cz is on a distinguished road
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    same problem

  5. #55
    Senior Member Lam has a spectacular aura about Lam has a spectacular aura about Lam has a spectacular aura about Lam's Avatar
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    Quote Originally Posted by stub View Post
    I click on go pro on the "frontpage" -> reach the screen where you see what premium/pro offers in benefits -> press go pro/premium again there -> error message.
    That can be caused by GeoIP not being able to identify where your IP address belongs.

    In fact, I've checked the IP addresses of your posts and GeoIPTool doesn't have any information about them.

    In such situations, you can:
    - change IP address if you're on dynamic IP (restart router?),
    - maybe call your ISP for IP change / updating GeoIP somehow,
    - try using a proxy server,
    - if you are using a proxy server, try disabling it,
    - pay from work / from friend's place.

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